AI Voice Receptionist
Answers every call — even after hours — handles FAQs, books the appointment in the calendar, confirms by text, and passes urgent calls to a person.
The problem. Clinics and service businesses miss a big share of calls when the front desk is busy or closed. Every missed call is a lost booking, and staff spend the day answering the same questions about hours, prices and availability.
- Customer callsTwilio number → Vapi
- Understand the requestFAQ, booking, change or urgent
- Answer FAQsfrom the business knowledge base
- Book, move or cancellive Google Calendar slots
- Confirm by textSMS / WhatsApp + reminder
- Transfer when urgentwarm transfer + call summary logged